Shipping Policy

 

We are proud to offer UPS or USPS Shipping.  Your order will be shipped to you fully insured.  We urge all of our customers to inspect your package for damage or tampering before receiving or signing for receipt. Shipments must be made to a physical address and require an adult signature, (Regardless of any waivers you may have with UPS or USPS). We will notify you when your items will be shipped as well as providing you with a tracking number so you know when to expect the shipment.  We cannot ship to a P.O. Boxes.

 

Available shipping options:

Ground UPS or USPS First Class Mail

$ 6.95

 

2nd Day UPS Air or USPS Priority Mail

$ 9.95

 

Next Day UPS Air or USPS Express Mail $ 19.95

 

If you have any questions, please feel free to contact our customer service representatives at wimberleyjewelers@gmail.com or 1-512-847-3657

 

Return Policy

 

Online Purchases may be returned within 14 days of purchase. Items must be returned in new and original condition, packaged in original gift box.

 

Please include a copy of the receipt or invoice.

 

No returns for any purchases made in store locations.

 

A refund of the price, and any applicable taxes, will be issued in the original form of payment used to purchase the item.

 

Shipping Costs are not refunded.

 

Ring Sizing Policy

 

Since our jewelers are very familiar with our products, we highly recommend that you send your ring back to us should it need to be sized or re-sized as opposed to bringing it to another jeweler. While there are many competent jewelers in the industry, we cannot vouch for the skills of other jewelers so we encourage you to send your ring sizing needs directly to us.

 

Rings that need to be sized can be sent to us at:

 

Wimberley Jewelers

101 Wimberley Square

Suite F

Wimberley, TX

78676

 

Please include:

(1) The ring

(2) A copy of the receipt/invoice

(3) The new size that you need

(4) Payment of $29.95 to cover sizing, shipping, handling & insurance

(5) Name, return mailing address, phone number, and email address.